Privacy Policy

This Privacy Policy describes how Costerbox (https://costerbox.in) collects, uses, stores, and protects your personal information when you visit, interact with, or make a purchase from our website. By accessing or using our services, you agree to the terms outlined in this policy.

Information We Collect

When you browse or place an order on Costerbox, we may collect the following types of information:

• Personal details such as your full name, billing address, shipping address, email address, and mobile number.
• Order-related information including products purchased, customization details, order history, and communication records.
• Payment-related information necessary to process transactions securely through third-party payment gateways (we do not store card or banking details).
• Technical data such as IP address, browser type, device information, and cookies for analytics and website optimization.

How We Use Collected Information

We use the collected information strictly for legitimate business purposes, including but not limited to:

• Processing, confirming, and fulfilling customer orders.
• Communicating order updates, shipping information, and support queries.
• Managing customer accounts and improving overall user experience.
• Ensuring website security, fraud prevention, and compliance with legal obligations.
• Internal analysis to enhance our products, services, and platform performance.

Data Sharing & Disclosure

Costerbox does not sell, rent, or trade customer data. Information may be shared only with trusted third-party service providers such as payment gateways, logistics partners, and technology providers, strictly for the purpose of order fulfillment and service delivery.

Data Security

We implement reasonable administrative, technical, and physical security measures to safeguard personal data. While we take strong precautions, users acknowledge that no online transmission is entirely secure.

User Rights

Customers may request access, correction, or deletion of their personal information by contacting us directly, subject to applicable legal and regulatory requirements.

Contact Information

For privacy-related concerns or requests, contact us at: info@costerbox.in